Fracht Italia Srl

CORPORATE
COMPLIANCE

QUALITY

Corporate Compliance

Fracht Italia: Excellence in Logistics and Integrated Management

Fracht AG, our second-generation family-owned parent company, is a leader in international logistics, offering services across all transport modes and routes. Our corporate identity is based on innovation, quality, high performance, and enthusiasm.

End-to-End Management Philosophy

Our "end-to-end" management strategy holistically integrates several key aspects:

•Legal Compliance:
We ensure that all our products and services strictly comply with national and international standards, rules, and regulations.

•Customer Centricity:
Active listening to our customers allows us to provide personalized solutions that fully meet their needs in terms of budget, delivery times, and service quality. Our goal is long-term customer satisfaction, exceeding their expectations.

•Valuing Personnel:
We recognize our employees as our greatest strength. We continuously foster their sense of responsibility, develop their skills and know-how through regular training and a stimulating work environment. Management leads by example, promoting open communication and involving staff in decisions to foster individual accountability. We are committed to strengthening our position as a good mentor.

•Focus on Results:
Guided by our corporate values, we constantly monitor objective planning against actual results through a well-structured management information system.

•Network Development:
As a global partner, we leverage a worldwide sales and operational network, collaborating with agents and partners for innovation.

•Supplier Involvement:
We aim to establish long-term win-win partnerships with our suppliers. This approach allows us to best meet customer needs and jointly pursue leadership in terms of innovation, quality, and performance.

Integrated Management System

Fracht Italia stands out for its Integrated Management System, which combines the requirements of UNI EN ISO 9001 (Quality), ISO 14001 (Environment), ISO 45001 (Occupational Health and Safety), and UNI/PdR 125 (Gender Equality) standards. . The integration of these standards optimizes processes, reduces redundancies, and improves overall efficiency, ensuring continuous development of our quality and responsibility levels.

Fundamental Integrated Management System Policies
Our Integrated Management System is based on clear and measurable policies, which are regularly reviewed and communicated:

1. Quality Policy (ISO 9001)

Quality is a cornerstone of our business. Our primary objective is to meet or exceed customer expectations, ensuring they continue to entrust us with their shipments. We pursue a "Zero Errors" philosophy through prevention, systematic product and process development, and thorough quality assurance.
The ISO 9001 Quality system is based on the following points:

• Risk management

• Change management

• Planning control

• Cost control

• Procurement and contracts

2. Environmental Protection Policy (ISO 14001)

Fracht Italia is deeply committed to environmental protection and sustainable business management, as attested by ISO 14001 certification. We actively encourage all employees to contribute to environmental protection and promote the same environmental goals and certifications among our business partners.

3. Health and Safety Policy (ISO 45001)

Worker health and safety (OHS) is an absolute priority. ISO 45001 certification is proof of our commitment to ensuring a safe and healthy work environment. Our efficiency and the long-term survival of the company depend on optimal working conditions. Pursuing continuous improvement, we allocate financial and personnel resources to:

• Systematic identification and evaluation of risks for safe workplace design and emergency preparedness.

• Orientation towards the current state of technology.

• Evaluation and replacement of hazardous substances.

• Analysis of the causes of accidents and downtime, with the goal of "zero incidents."

• Regular training and consultation by safety officers. We encourage employees to report any non-conformities or propose improvements for accident prevention. All employees are required to comply with regulations, protecting their own health and that of third parties (visitors, subcontractors). Management annually reviews the OHS policy and initiates any adjustments.

4. Gender Equality Policy (UNI/PdR 125)

Fracht Italia extends its vision of sustainable leadership to gender equality, actively pursuing UNI/PdR 125:2022 certification. This includes a commitment to creating a fair and inclusive work environment, promoting growth opportunities, equal career development, and valuing individual contributions. We implement HR policies that favor pay equity, parental protection, work-life balance, and the prevention of discrimination. We also encourage our business partners to adopt practices that promote gender equality, recognizing its fundamental role for social development and a sustainable future.

Cross-Cutting Commitment and Continuous Improvement

Fracht Italia adopts an approach based on the consultation and active participation of all employees in the Integrated Management System decision-making processes, in order to define objectives and monitor their achievement. We raise employee awareness through information, instructions, and regular training courses to strengthen awareness towards safe and health-preserving work. All our Integrated Policies are reviewed annually by management. Any adjustments or changes are initiated by management and communicated promptly to personnel and interested parties. Permanent and continuous improvement is inherent in all our processes. Our strategy involves the constant review of organizational, commercial, and technical processes to prevent errors, increase efficiency, and continuously develop new products and services to meet growing market demands and maintain our competitive advantage. Transparency and External Collaboration

We are committed to open dialogue with all stakeholders (customers, suppliers, authorities, associations, and the public). We inform our customers about the environmental importance of our services and our virtuous approach, using newsletters, intranets, and the Internet as communication tools. The integrated quality and environmental policies apply to all our global branches, which are encouraged to align with our efforts and independently develop certified environmental systems.

Gender Equality Policy

Ethical Code

Code of conduct

Supplier code of conduct

Information Security and Model 231

Fracht Italia adopts a consistent security concept along the entire value chain, which includes:

• Data protection (EU GDPR no. 679/2016) and management of any data breaches.

• Cybersecurity and know-how protection.

• Access rights and authorization control.

• Fire prevention and disaster management.

• General risk management.

• Protection against gender disparities. Management applies these guidelines bindingly to all personnel. We are equipped with a Model pursuant to Legislative Decree 231/2001 for the prevention of crimes. An independent Supervisory Body (OdV) monitors the effectiveness and compliance with this Model, with investigative and reporting powers. Anyone (employee, customer, supplier) can report potential violations of Model 231, even anonymously through the Whistleblowing system, ensuring maximum confidentiality.

VSME Report

The future of logistics is inevitably built upon sustainable development. For the Fracht Group, this is not just a principle, but a true strategic pillar that guides the execution of our projects in every part of the world.We are pleased to announce the publication of the VSME 2024 Report. This fundamental document summarizes the past year's activities, both at the Group level and with specific attention to the local initiatives of Fracht Italia, focusing on our environmental and social responsibility.The report serves as a source of transparency, combining essential data and numerous tangible examples of international projects that bear witness to our commitment.To deepen your understanding of our strategy and the results achieved, we invite you to read the full report:Click here to read